Fees and Policies
Service Fees
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Initial visit (evaluation): $200
Includes 75 minutes in person, plus chart and history review prior
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60-Minute Follow-up visits: $165 with credit card, $155 with cash or check
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15-minute phone consult: Free
Payment is due at the time of service. Cash, Venmo, checks, credit card payments and HSA cards are accepted.
Policies
Cancellation Policy
For a no-show or short notice cancellation (less than 24 hours) the patient will be responsible for 50% of the service charge.
Weather related issues, emergencies, and sickness do not apply if discussed. Please do not come if you are sick.
COVID Policy
If you think you have come in contact with COVID or have a fever, please cancel your visit.
A Note on Insurance and Medicare
Miles Pelvic Therapy is an “out of network” provider. This means that we do not have a relationship or bill insurance companies, but most insurance carriers DO offer “out of network” physical therapy benefits. If you have this coverage, they often reimburse 50-80%. For example, if you pay Miles PT $150 for a visit and your insurance reimburses 80%, then you will receive $120 back. This is like a reverse co-pay of $30. We provide superbills/receipts upon request each visit.
Miles Pelvic Therapy is not a Medicare provider. Unfortunately, Medicare has rules that limit us from seeing you for services that are covered by an in-network Medicare provider. If you are a Medicare beneficiary and would still like to request treatment, please call our clinic phone number and we can discuss further.
Suggested Steps to Bill Your Insurance
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Verify your benefits with a call to your insurance provider (Please use “benefit checklist worksheet” as a guide.)
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Complete therapy and pay for your session.
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Receive a superbill / receipt from Miles Pelvic Therapy.
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Submit for reimbursement on your insurance web portal, or you can call your insurance and request a “Member Claim Form” and mail or fax it in. You can submit one claim at a time or several at a time.
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Get paid: Your insurance company will mail you directly and reimburse for the covered amount.
If you have questions or need guidance with this, please don't hesitate to give us a call.
Do I Need a Script or Referral from my Doctor?
Oregon is a direct access state for physical therapy which means that you are allowed to seek treatment from a licensed PT without a referral.
However:
At Miles Pelvic Therapy we want to be one part of your care team. Your physical therapist is not able to detect issues such as cancer, tumors, cysts, endometriosis, hormonal imbalance, cardiac disease, or bony pathology from physical therapy evaluation. This will fall under the realm of your primary care physician. We want your physician care team to be aware of the reasons you are seeking physical therapy.
If you are going to submit a superbill to your insurance carrier to cover out of network benefits, sometimes they require a prescription. You should call and ask prior to your first visit. Please see “out of network benefit worksheet” for help.